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Tips to Be “Customer Service Right!”

By Dave Ferguson | Apr 5, 2013 | 0 Comments
Tips to be Customer Service Right

I’ve had several requests lately to speak on customer service and how it impacts a business.  Having coached, trained, and consulted with sales teams for years,  customer service has always been a focus of mine.  Today, I share with you some brief tips that I like to incorporate into anything I do around customer service.  […]

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Lead with your Glass Half-Full

By Dave Ferguson | Mar 24, 2013 | 0 Comments

10 Leadership Tips for Tough Times

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Get in the “Effectiveness” Groove

By Dave Ferguson | Feb 25, 2013 | 0 Comments
effectivness

As a leader, it’s important to have a well-organized and disciplined approach to your work and your personal life. Taking time to organize and prioritize at work and at home will help ensure you have the energy and focus you need to lead effectively. Here are some action-items I use with my clients to assist […]

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Success Habits

By Dave Ferguson | Jan 17, 2013 | 2 Comments

Three Habits of Successful People I Know By Dave Ferguson Lately, I’ve met and heard from a lot of people that are really excited about rebounding their business and personal lives in 2013.  I honestly don’t recall seeing this much enthusiasm in awhile. I think I’ve got goose-bumps! While personally I don’t see our economy […]

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